Exchange Policy:
If the product you receive is damaged or does not match the description on our website, please notify us immediately.
You can reach out to us via WhatsApp at +92315-4285040 to initiate the exchange process.

Applicable Conditions:

• Issues must be reported within 24 hours of receiving the shipment.
• Proof in the form of unpacking videos or photos of the product must be provided.
• After your complaint is registered and coordinated with the courier, the product will be collected and a replacement dispatched within 15 working days.
• If the originally ordered product is unavailable, alternative options will be offered for you to choose from.
• The product must be returned in its original packaging and condition.
  Please note: Refunds are not available.

Refund Policy:

• Returns or refunds will not be accepted if the product received matches the description and is in perfect condition (no refunds for change of mind).
• Promotional and discounted items are final sale and not eligible for refunds.